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Check out the Web-Based hosted customer services Professional Answering Service offers:
Sales Support and Lead Generation
Customer Fulfillment Requests
Email Request management services
Short Code SMS Inbound and Outbound Marketing campaigns with database storage
Web Based and Live Answer based requests for brochures, coupons, literature and promotional campaigns
Scheduled Customer Follow Up by phone, email, fax or direct mail
Web Based Collection and Storage of Employment Applications and other forms
Web Based Request for Services or Quotes
Web Based Ad Campaign Tracking
Web Site Form Submission Services that create a permanent database for your business
Mail Merge capabilities creating letters, labels, customized emails and newsletters for ongoing customer contact or campaigns
Scheduled Reporting Capabilities with many options to Manage and Analyze your Database